Job Function
Warehouse & Cold Chain Management
Job Summary
The Logistics Supervisor - Warehouse and Cold Chain Management is responsible for supervision of general warehouse operations and activities. He / She is responsible for monitoring warehouse operations performance, quality and ensuring safe and efficient operation of goods and equipment.
He / She supervises the deliveries, asset management and transaction documentation process, and oversees the secure handling of goods. He / She also identifies opportunities for improvement within the warehouse operations.
He / She may be required to work in rotating shifts. He / She is expected to be vigilant, decisive, and possess effective communication skills. He / She is expected to conduct induction training and can be assigned to lead a team.
Job Responsibilities / Key Tasks(External)
Business Administration Operations
- Communicate requirements and activities to stakeholders
- Participate in values-based culture and a culture of accountability in the organisation
- Adhere to organisation's governance, compliance issues and reporting processes
- Adhere to organisation's data governance and protection processes
- Supervise teams at work
- Work with allocated resources
- Apply operational policies, standards and procedures
- Perform basic risk assessment
- Co-ordinate department's incident or crisis management initiatives
Business Process / Continuous Improvement
Plan continuous improvement activities and performance improvement strategiesAnalyse how different approaches may impact the problem-solving outcomesAnalyse business requirementsImplement advanced environmental protection policies and proceduresSafety and Health
Manage Workplace Safety & Health (WSH) activities to ensure team's compliance to requirementsPerform safety and health risk assessmentDetermine areas of non-conformance to WSH standardsConduct WSH risk assessment to determine hazardsFacilitate WSH solutioning discussions around suggestions to improve existing processesTechnology Application
Adapt latest technology to improve overall team operationsFacilitate the use of technology or electronic tools and devicesSales and Customer Service
Plan delivery of logistics products and services that meet customer requirementsMonitor lapses in delivery of logistics services to customersTransportation Operations
Resolve escalated customer relationship management conflictsWarehousing, Cargo and Material Handling
Resolve warehouse operations quality issuesManage warehouse planning methods, warehouse storage and layout plansImplement warehouse security plansMonitor storage utilisation levels for various storage systemsOrganise the execution of operations according to different warehousing situations and contingenciesOrganise cargo-handling schedules to ensure timelines are adhered toMonitor warehouse and operational performanceManage methods and techniques used to handle dangerous goodsManage methods and techniques used to handle time and temperature-sensitive cargoFacilitate cargo consolidation activitiesCo-ordinate transhipment and transloading operationsFacilitate stocktaking activitiesJob Requirements
Basic knowledge of SAP / Warehouse Management System (WMS)Proficiency in basic MS Office ApplicationsGood team player, able to work well independently and in a teamFork Lift licence is preferredProfessional Qualifications & Relevant Experience
GCE N / O Levels / NITEC3-5 years of relevant working experience in warehouse operations