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Front Office Executive (Hotels) - D04 Harbourfront,Telok Blangah, Sentosa Island, SG

Front Office Executive (Hotels) - D04 Harbourfront,Telok Blangah, Sentosa Island, SG

RESORTS WORLD AT SENTOSA PTE. LTD.D04 Harbourfront,Telok Blangah, Sentosa Island, SG
6 days ago
Job description

Roles & Responsibilities

Primary Responsibilities :

  • Assist guests with enquiries and requests
  • Perform meet and greet in the lobby and in-room registration
  • Perform check-in and check-out for hotel guests in the most professional and efficient manner
  • Work and coordinate with other departments to satisfy guest requests / complaints
  • Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service
  • Seek and devise new initiatives to enhance the overall guest experience

Requirements :

  • Minimum Diploma in Hotels / Hospitality Management or its equivalent
  • Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
  • Good technical knowledge of Front Office and Guest Services operations
  • Good interpersonal, communication and supervisory skills
  • Able to perform shift work, including weekends and public holidays
  • Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint
  • Tell employers what skills you have

    Front Office

    Microsoft Office

    Hospitals

    Healthcare

    VIP

    Supervisory Skills

    Hospitality Industry

    Selling

    PowerPoint

    Opera

    Communication Skills

    Nursing

    Excel

    Microsoft Word

    Hospitality and Tourism Management

    Japanese

    Hospitality

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    Front Office Executive • D04 Harbourfront,Telok Blangah, Sentosa Island, SG