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Cloud Support Engineer

Cloud Support Engineer

ERP21 PTE LTDSingapore, SG.01, Singapore
16 days ago
Job description

Roles & Responsibilities

Summary of the Role :

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system.

The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities :

  • Managing system in cloud environments in accordance with the project requirement and system support role.
  • Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
  • Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and / or Windows) running in Cloud environment.
  • Identifying potential bottlenecks in applications' performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer's processes.
  • Manage the system patching and security hardening implementation.
  • Any other ad-hoc duties as required or assigned

Requirements :

  • Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline.
  • Minimum 3 years of relevant working experience.
  • At least 1 year technical hands-on experience on AWS Cloud and / or Redhat Enterprise system implementation and support.
  • Certification as an AWS or equivalent Cloud Computing Engineer is preferred.
  • Certification in Linux System is an added advantage.
  • Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
  • Working knowledge and exposure in Identify and Access Management System will be given priority.
  • Automation, scripting experience with Linux Scripting will be an advantage.
  • Take initiative, upkeep responsibilities and has a sense of urgency.
  • Effective verbal and written communication skills.
  • Self-motivated, customer-oriented and a strong team player.

    • Tell employers what skills you have

    Syslog

    System Implementation

    Change Management

    Cloud Computing

    Architect

    Active Directory

    Scripting

    Electrical

    Service Desk

    RedHat

    Windows

    Hardening

    Disaster Recovery

    Virtualization

    Linux

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    Cloud Engineer • Singapore, SG.01, Singapore