Sales Business Development Associate

Job Description

As a Sales Support Specialist, you will play a vital role in supporting the Communications Strategic Sales team. You will be responsible for assisting Account Executives with various activities and processes throughout the sales cycle.

Key responsibilities include :

• Pricing and Deal Workflows : Prepare Pricing and Deal Structure, use and master internal pricing tools; Order Form : Creation, amendments, and execution (signatures); Engage with client stakeholders to ensure Proposal Bill Of Materials (OFs) are correct
• CRM Record Maintenance : Oversee and maintain CRM records, including Account Data / Ownership queries; Update account, opportunity, contact, and lead level data
• Internal Liaison : Create and submit requests and follow up through resolution on them, including but not limited to : Billing, DSO, Legal, Security Questionnaire, Collections / Credit Memos / Credit Check, Carrier Relations, Support Tix; Work with internal stakeholders to ensure all aspects throughout the sales process are smooth (Deal Desk, Contracts, Legal, Pre-Sales, Security requests) and to ensure all paperwork are completed and represented accurately
• Customer Support : Willingness and ability to hop on customer calls along with an AE to explain and present on aspects related to above; Preparation for sales meetings and conducting AE research
• Team Success : Creation and maintenance of team-level tracker for all cross-functional challenges and asks and actively working with Regional Leader and frontline leadership to follow up and resolve them

Required Skills and Qualifications