Job Description
Technical Consultant / Senior Technical Consultant
Function : Professional Services
Job Title : Technical Consultant / Senior Technical Consultant
Position Location : Asia (role supports regional / global markets)
Company Overview
A leading global MNC in the IT distribution and solutions industry, operating across 30+ countries and representing 200+ leading technology brands, is looking to strengthen its team. The organization provides innovative solutions in Security, Artificial Intelligence, Big Data, Internet of Things, Analytics, and 5G, delivering value-added consulting, technical support, and business solutions to enterprises worldwide.
Job Responsibilities
Client Consultation & Requirements Gathering
- Engage with clients to understand business requirements and challenges.
- Conduct technical assessments and recommend tailored solutions.
- Translate business needs into technical specifications.
Solution Design & Implementation
Design and implement customized solutions aligned to client requirements.Oversee configuration, deployment, and integration to ensure quality and timelines.Project Management & Delivery
Lead or support project delivery within scope, time, and budget.Coordinate with cross-functional teams (sales, engineering, support).Provide technical leadership and troubleshooting across project stages.Training & Knowledge Transfer
Deliver training for clients and internal teams.Prepare user manuals, documentation, and training materials.Ensure clients fully leverage implemented solutions.Post-Implementation Support & Optimization
Provide ongoing support, troubleshooting, and performance monitoring.Recommend system optimizations and enhancements.Identify opportunities for additional services to improve client outcomes.Collaboration & Reporting
Work closely with sales teams on solution alignment.Maintain strong client communications to ensure satisfaction.Deliver regular project updates and reports to stakeholders.Key Relationships
Internal : Sales Team, Project Team, Technical Team
External : Partners, Vendors, Consultants
Qualification and Experience Required
Master's degree or equivalent (Bachelor's in related field acceptable; MBA a plus).Strong written and spoken English.Knowledge of OpenShift, Kubernetes build, backup, and storage technologies.Familiarity with Ansible Automation Platform.Hands-on experience in OS installation, configuration, and troubleshooting.Excellent communication and presentation skills.Ability to work collaboratively with sales teams on product quotation and solution processes.No travel restrictions.For male candidates (Sri Lanka / Malaysia applicants) : completion of military service required.Pls send your word formated resume to