manager - THE COFFEESHOP BY YAOWARAT PTE. LTD.

Roles & Responsibilities

• Daily Operations Management : The F&B Manager supervises all food and beverage services, ensuring smooth operations in dining areas, bars, and event catering. 1
• Staff Management and Training : They are responsible for recruiting, training, and supervising staff to maintain high service standards. Regular performance evaluations and ongoing training are essential. 2
• Menu Planning and Development : Collaborating with chefs, the F&B Manager designs menus that cater to customer preferences and seasonal trends, balancing quality and profitability. 2
• Budget Management : They prepare and manage budgets for the F&B department, ensuring effective cost control and maximizing profitability. 2
• Inventory and Supplier Management : Monitoring inventory levels, managing supplier relationships, and implementing cost-control measures are crucial for minimizing waste and maximizing efficiency. 2
• Customer Service Excellence : Addressing customer feedback and resolving complaints promptly is vital for enhancing guest satisfaction. The F&B Manager strives to create memorable dining experiences. 2
• Compliance with Health and Safety Regulations : Maintaining high hygiene standards and ensuring compliance with health regulations is a critical aspect of the role, including regular inspections and staff training on safety protocols. 2
• Strategic Planning : They formulate financial, catering, and marketing strategies to enhance the F&B department's performance and competitiveness in the market. 1

4 Sources

Skills Required

Problem-Solving Skills : Ability to address issues and implement solutions quickly and effectively.

The role of an F&B Manager is crucial in the hospitality industry, as they play a significant part in driving the success of food and beverage operations while ensuring customer satisfaction and operational efficiency.

Tell employers what skills you have

Strategic Planning

Leadership

Inventory

Operations Management

Compliance

Budgeting

Customer Satisfaction

Customer Focus

Staff Management

Customer Service Excellence

Food and Beverage Services