Roles & Responsibilities
About us :
Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.
We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.
What We’re Looking For :
- Knowledgeable : Depth of knowledge of advertising-technology, including advertising / publisher business models, technical understanding of ad-serving, media trading, and RTB-related advertising technology is essential.
- Collaborative : Index Exchange is a global business with Buy-Side, Sell-Side and Product teams. You’ll need to work cross-functionally with all of them to communicate the needs of your client and implement new buyer enablement strategies, create reports, and document new processes to help improve the partner experience and ensure the success of this and future marketplace partnerships.
- Strategic : As you learn our business, we’ll look to you to identify & communicate client feedback, actionable insights and new opportunities for our partners to increase revenue and drive adoption within your portfolio of customers.
Here’s What You’ll be Doing :
Oversee all aspects of partnership management for your portfolio of business, including :
Developing a detailed partnership plan to monitor, track, and report on progress.Defining partnership-specific key initiatives, goals and KPIs.Create and maintain comprehensive partnership documentation.Identify trends, opportunities, and potential threats across your portfolio of customers.Collaborate and communicate effectively with cross-functional teams, including sales, technical solutions, product, and product marketing.Manage our existing holding company relationships by driving growth and achieving quarterly revenue targets.Build and maintain a positive working relationship with your customers to ensure smooth execution of all deal transactions on our Marketplace Platform.Work closely with clients to ensure our products and solutions evolve with their needs while understanding the business investment & opportunity for further enhancements to unlock.Perform quarterly business reviews with clients and present recommendations across business and technical focus areas.Become a subject matter expert on our Marketplace Platform, Index’s positioning & long-term vision for this offering.Work with buy-side and sell-side stakeholders on all deal management for the Marketplace Platform.Participate in and contribute to regular knowledge-sharing sessions as we build out the team across Singapore.Support other team members by offering guidance, mentorship and a continued demonstration of the behaviours needed to excel in the Account Manager role.Here's What You Need :
In-depth knowledge of the programmatic industry, including technology solutions, advertising / publisher and network business models, technical understanding of ad serving, media trading and RTB.Experience in directly managing, developing, and growing client partnerships and / or senior relationships within the advertising technology landscape.Ability to build and influence relationships with senior internal and external stakeholders with Commercial, Operational, and Product backgrounds.Proven ability in strategic planning and creative problem-solving.Goal-oriented approach to working with your clients — you are constantly seeking an opportunity to add value, build relationships, and achieve revenue targets.Confidence and an eagerness for autonomous working.Strong project management skills - organized, self-starter, and highly detail-oriented.Effective time management skills - ability to prioritize and meet deadlines in a fast-paced environment, and have an interest in finding the most efficient way to complete a task to best support the team and your clients.Strong presentation skills, with the ability to build clear and concise materials as well as communicate and present information effectively internally and externally.A bachelor's degree from an accredited university, preferably in a business, marketing, communications or technology-related field.Proficiency in EnglishProficiency in Microsoft OfficeInterested applicants please send your resume to Mark.ferris@indexexchnage.com
Tell employers what skills you have
Account Management
Strategic Planning
Management Skills
Ad Serving
Microsoft Office
Product Marketing
Marketing Communications
Technology Solutions
Selling
Mentorship
Project Management
Excel
Presentation Skills
Ability to Prioritize
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