This job offer is not available in your country.
IT Support Assistant / Engineer (Technical Support / Troubleshooting / North / 5 Days) - EA RECRUITMENT PTE. LTD.
EA RECRUITMENT PTE. LTD.Islandwide, SG22 hours ago
Job descriptionProviding frontline assistance to end- users, attending to queries, troubleshooting technical issues, and resolving hardware, software, or network related problems. Installing, updating, and / or configuring software applications on users' devices, ensuring they have the necessary tools to perform their tasks efficiently. Maintaining and troubleshooting hardware faults on devices such as computers, laptops, printers, scanners and other peripherals. Monitoring and troubleshooting network-related issues, including connectivity problems, internet outages, and LAN / WAN performance degradation. Creating, updating and managing user accounts on various systems and applications, including password resets and access permissions. Implementing / maintaining IT security measures to protect systems and data from potential cyber security threats, including installing and updating antivirus software and conducting periodic security audits. Assist users with mobile device setup, configuration and troubleshooting issues, including but not limited to email synchronization and app installations. Maintaining an inventory of hardware and software assets, tracking asset status and managing hardware and software licenses. Conducting training sessions or creating resources to educate users on IT best practices, software usage, and security awareness. Liaising with third-party vendors on hardware, software and services related queries / requirements, including support contracts and warranty claims. Identifying areas of improvement in IT support processes and implementing changes to enhance efficiency and user satisfactions. Diploma / Degree in Information Technology / Computer Science or other related field 2 to 4 years of relevant experiences Work experiences and job responsibilities Current and Expected salary Reason for leaving Date of availability Education background
Roles & Responsibilities
- Company located at Woodlands
- Working hour : 8 : 30am – 5 : 30pm (Monday– Friday)
- Variable Bonus + Excellent Welfare
- MNC Automation Manufacturing Company
Job Scope
Requirement
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume :
We regret that only shortlisted candidates will be contacted.
KHOO SOT MEI (R21102604)
EA Recruitment Pte Ltd
EA License No : 21C0492
Tell employers what skills you have
Security Audits
Troubleshooting
Hardware
Cyber Security
Laptops
Inventory
Information Technology
Warranty
Manufacturing
Security Awareness
Troubleshooting Hardware
Create a job alert for this search
It Support Engineer • Islandwide, SG