Roles & Responsibilities
Oversee and manage the designated outlets and its operational and manpower planning
- Involving team members recruitment and hiring
- Involved in employees' disciplinary issues and outlet manpower needs
- Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set
- Ensure all operation’s standard operating procedure (SOP) are in compliance with the company
- Ensure the outlets are in line with strict hygiene, health, cleanliness and workplace safety guidelines
- Handling or dealing with customer feedback, complaint
- Well versed in menu and operations, train and lead the team to achieve higher performance
- Perform other ad-hoc duties or projects assign as required or requested.
- Able to work with long working hour, weekend and public holiday
- 6 days working / week and able to work with rotating shift
Tell employers what skills you have
Management Skills
Leadership
Microsoft Office
Microsoft Excel
Manpower Planning
Analytical Skills
Interpersonal Skills
Workplace Safety
Administration
Strategy
Compliance
Project Management
Communication Skills
Excel
Team Player
Business Development