This job offer is not available in your country.
GUEST RELATIONS OFFICER (F&B) - Serangoon Gardens Country Club
Serangoon Gardens Country ClubD19 Serangoon Garden, Hougang, Sengkang, Punggol, SG20 days ago
Job descriptionProvide personalized and attentive service to members / guests. Offer menu recommendations, inform members / guests of daily specials, and ensure all orders are taken accurately. Follow up with members / guests to ensure they are enjoying their meals and drinks. Promote new menu items, upcoming events, or special offers to members / guests. Encourage members / guests loyalty and repeat business through personalized service. Address members / guests issues or complaints in a calm and efficient manner. Collaborate with the café team to resolve any challenges or issues raised by members / guests. Ensure that the café maintains a high standard of service and quality at all times. Ensure the café environment is clean, organized, and welcoming for all members / guests. Oversee the arrangement and presentation of seating areas, ensuring they meet café standards. Maintain a positive atmosphere that encourages members / guests to return. Maintain accurate records of members / guest’s feedback, reservations, and special requests. Communicate members / guest’s preferences to the team for future visits. Assist in managing members / guest’s reservations and ensure they are handled efficiently. Work closely with café servers, chefs, and managers to ensure smooth operations and excellent service. Communication Skills : Strong verbal and written communication abilities to interact effectively with members / guests and colleagues. Customer Service : Previous experience in customer service, ideally within the food and beverage industry. Problem-Solving Skills : Ability to handle difficult situations or complaints calmly and efficiently. Organizational Skills : Must be able to handle multiple tasks simultaneously and manage members / guests needs effectively. Team Player : Ability to work collaboratively with the café team. Positive Attitude : Friendly, approachable, and able to stay calm under pressure. Knowledge of Food & Beverage : Understanding of the café menu and ability to answer any questions related to food, drinks, or dietary preferences. Previous Experience : 1-2 years of experience in a members / guests-facing role, particularly in the hospitality or foodservice industry. Languages : Fluency in more than one language can be an asset, especially a diverse members club. Café or Restaurant Experience : Experience working in a café environment, with knowledge of café operations and customer expectations.
Roles & Responsibilities
Key Responsibilities :
1. Members / guests Interaction :
- Greet and welcome members / guests with a friendly, professional demeanor.
- Assist customers with seating, take orders, and ensure their needs are met during their visit.
- Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer satisfaction.
2. Customer Service
3. Problem Resolution :
4. Maintain Cleanliness & Ambiance :
5. Record Keeping :
6. Collaboration with Staff :
Required Skills and Qualifications :
Preferred Qualifications :
Tell employers what skills you have
Water
Housekeeping
Stay Calm Under Pressure
Inventory
Composition
Property
Written Communication
Approachable
Attentive
Pressure
Communication Skills
Facility Maintenance
Customer Satisfaction
Team Player
Customer Service
Hospitality
Create a job alert for this search
Guest Officer Garden • D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG
Related jobs
![Relationship Manager [Priority Banking - Onshore] - Islandwide, SG](https://cdn-logos.talent.com/v1/logo/image?feedcode=mycareerfuture-sg&company_name=GOOD%20JOB%20CREATIONS%20(SINGAPORE)%20PTE.%20LTD.)
)
%20LIMITED)
- Promoted
Premier Relationship Manager - Islandwide, SG
AMBITION GROUP SINGAPORE PTE. LTD.Islandwide, SG Our client, an international bank, is looking for experienced Premier Relationship Manager to join their team.Working closely with other members of the Wealth Management team, such as investment, i...Show moreLast updated: 6 days ago
- Promoted
Client Relationship Officer - Islandwide, SG
RK RECRUITMENT PTE. LTD.Islandwide, SG Sales Incentive Entitlement Gross up to $4K.Weekday 10am - 8pm, Weekend 10am - 5pm.Assisting and performing all incoming documentation check to ensure consistency and compliance to process.Adherenc...Show moreLast updated: 10 days ago
- Promoted
Merchant Relation Officer
Cermati.comBatam, Kepulauan Riau, Indonesia Maintain good relationship with SME offline merchants who are using Merchant Apps.Responsible for achieving sales targets in their area.
Provide training on Merchant Apps to store staff.Ensure place...Show moreLast updated: 30+ days ago
- Promoted
Associate Director, Relationship Manager - D01 Cecil, Marina, People’s Park, Raffles Place, SG
RANDSTAD PTE. LIMITEDD01 Cecil, Marina, People’s Park, Raffles Place, SG Our client is a well-established international bank and has a strong presence in Asia.They are recruiting for Associate Director, Relationship Manager to expand their business.Acquire High Net Wort...Show moreLast updated: 12 days ago
- Promoted
CUSTOMER RELATIONS OFFICER (CONSTRUCTION) - HE LIN CONSTRUCTION PTE. LTD.
HE LIN CONSTRUCTION PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG To manage and organize daily work schedule.Navigating HICS and IMS for resident record and reference.Handing over the completed internal works, conduct condition survey.
To liaise with Project Manag...Show moreLast updated: 11 days ago
- Promoted
Kami sedang mencari guru les privat Golf di Batam
SuperprofBatam, ID Superprof adalah sarana untuk berbagi ilmu dan pengetahuan yang menghubungkan mereka yang ingin belajar dan mereka yang ingin mengajar.
Superprof didirikan pada bulan Agustus 2013 dan diluncurkan di...Show moreLast updated: 30+ days ago
- Promoted
Relationship Manager [Priority Banking - Onshore] - Islandwide, SG
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.Islandwide, SG Join our Priority Banking – Onshore team as a Relationship Manager and shape the financial future of our high-net-worth clients.
We offer more than just banking; we provide bespoke wealth solutions....Show moreLast updated: 5 days ago
- Promoted
CUSTOMER RELATIONS OFFICER (CONSTRUCTION) - D22 Jurong, Jurong Island, Tuas, SG
HE LIN CONSTRUCTION PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG To manage and organize daily work schedule.Navigating HICS and IMS for resident record and reference.Handing over the completed internal works, conduct condition survey.
To liaise with Project Manag...Show moreLast updated: 11 days ago
- Promoted
Merchant Relations Officer (Basic up to $3.5k + AWS + VB) - Islandwide, SG
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.Islandwide, SG We are looking for a motivated and detail-oriented.This role is ideal for individuals who thrive in a fast-paced environment and are passionate about supporting merchant operations and payment proc...Show moreLast updated: 11 days ago
- Promoted
Relationship Manager(HNW) - Islandwide, SG
STAR CAREER CONSULTING PTE. LTD.Islandwide, SG Relationship Manager(Investment) Offshore / Onshore.Competitive compensation package(Monthly allowance + Commission + Incentives + Quarterly Bonus + Year End Bonus).
Build a growing stream of recurrin...Show moreLast updated: 4 days ago
- Promoted
Assistant Relationship Manager, Regional Coverage, Global Corporate Banking - D01 Cecil, Marina, People’s Park, Raffles Place, SG
OVERSEA-CHINESE BANKING CORPORATION LIMITEDD01 Cecil, Marina, People’s Park, Raffles Place, SG The Assistant Relationship Manager (ARM) is a key member of the Regional Coverage team within the Global Corporate Bank.The ARM provides crucial support to the Relationship Manager (RM) and Busines...Show moreLast updated: 4 days ago
- Promoted
Golf Course Manager - SEARCH AVENUE PRIVATE LIMITED
SEARCH AVENUE PRIVATE LIMITEDD14 Geylang, Eunos, SG Our client is one of Singapore’s most prestigious golf and lifestyle clubs, offering premier recreational and social facilities.
Supervise and roster course maintenance staff, ensuring the golf cour...Show moreLast updated: 2 days ago
- Promoted
SENIOR RELATIONSHIP MANAGER - D01 Cecil, Marina, People’s Park, Raffles Place, SG
BDO UNIBANK, INC. (Singapore Branch)D01 Cecil, Marina, People’s Park, Raffles Place, SG Relationship Managers are high-level professionals who manage an affluent customer’s wealth holistically.They will be directly responsible for interfacing and engaging with clients on a day-to-day ...Show moreLast updated: 3 days ago
- Promoted
Senior Relationship Manager, International Clients - D01 Cecil, Marina, People’s Park, Raffles Place, SG
STANDARD CHARTERED BANK (SINGAPORE) LIMITEDD01 Cecil, Marina, People’s Park, Raffles Place, SG As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strate...Show moreLast updated: 6 days ago
- Promoted
Kami sedang mencari guru les privat Golf di Tanjungpinang
SuperprofTanjungpinang, ID Superprof adalah sarana untuk berbagi ilmu dan pengetahuan yang menghubungkan mereka yang ingin belajar dan mereka yang ingin mengajar.
Superprof didirikan pada bulan Agustus 2013 dan diluncurkan di...Show moreLast updated: 30+ days ago
- Promoted
Relationship Manager [Priority Banking - Offshore] - Islandwide, SG
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.Islandwide, SG Join our Priority Banking – Offshore team as a Relationship Manager and shape the financial future of our high-net-worth clients.
We offer more than just banking; we provide bespoke wealth solutions...Show moreLast updated: 5 days ago
- Promoted
Prestigious Wealth Management Relationship Manager - Islandwide, SG
BANK OF CHINA LIMITEDIslandwide, SG We are looking for qualified wealth-planning professionals to join our Consumer Banking team.As a Prestigious Wealth Management Relationship Manager, you are self-driven, enjoy interacting with peo...Show moreLast updated: 4 days ago
- Promoted
Premier / Senior Premier Relationship Manager - Islandwide, SG
AMBITION GROUP SINGAPORE PTE. LTD.Islandwide, SG Leading Foreign bank with great regional presence.Provide advice on wealth management solutions.Degree and relevant CMFAS certifications.
Minimum of 2 years Retail Banking sales experience in servin...Show moreLast updated: 6 days ago
- Promoted
Public Relations Officer / Customer Relations Executive - Islandwide, SG
OUR RECRUITERS LLPIslandwide, SG Public Relations Officer / Customer Relations Executive.Arrangement for Works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline and / or the video ...Show moreLast updated: 7 days ago
- Promoted
RELATIONSHIP MANAGER - D01 Cecil, Marina, People’s Park, Raffles Place, SG
BDO UNIBANK, INC. (Singapore Branch)D01 Cecil, Marina, People’s Park, Raffles Place, SG Relationship Managers are high-level professionals who manage an affluent customer’s wealth holistically.They will be directly responsible for interfacing and engaging with clients on a day-to-day ...Show moreLast updated: 3 days ago