FX IT Senior Lead BA / PM

Roles & Responsibilities

DEPARTMENT DESCRIPTION

The aim of the Global Banking Technology & Operations unit (GBTO) is to deliver day-to-day services to GBIS Business Units and their clients. The IT teams within GBTO translate ideas into action by combining the strength of expertise in IT with a deep understanding of investment banking. While the OPER teams are in charge of processing and controlling transactions initiated by the GBIS business lines.

Within Société Générale Corporate & Investment Banking (SGCIB), the Information Technologies department is responsible for providing business units with their Information Systems. Based in Singapore, one of Asia’s leading financial marketplaces, you will join the Fixed Income & Currencies (FIC) FX Technology team, which serves as a proximity business support and transformation unit for the FIC FX activities in the region.

The employee is expected to operate with a high degree of autonomy while collaborating with team members to deliver required activities. This includes coordinating with IT department members and other business units, infrastructure, and external platforms. The role involves engaging in project activities to enhance production services or collaborating with larger teams (typically in-house developers) for the implementation and handover of transformation projects into live service.

MISSIONS

As a FX IT Senior Lead BA / PM (Asia), in a dynamic and demanding environment, you will support market activities and transformation, primarily for Front Office users based in Singapore, Hong Kong, Korea and across APAC, but also globally. You will address functional and technical issues and projects impacting pricing, electronic market contributions, negotiations, and STP booking, while also being exposed to risk and P&L considerations (plus infrastructure and vendors).

Key projects will initially be aligned to FX Remediation program and continue with the FX transformation effort planned as a strategic investment in FX as well as the BAU topics for Asia and Global FX.

Your key responsibilities will include :

• Ensuring the operational stability and availability of the Forex trading and booking application.
• Maintaining strong relationships with global Forex support teams, local helpdesk, IT development, infrastructure, and project management teams to ensure business continuity.
• Communicating with users to provide regular updates on the FX remediation program and partner with support who cover incidents, requests, and enhancements, while tracking their status.
• Identifying areas for improvement and proposing transformations of existing processes for both business operations and production services.
• Mentoring and training junior support staff to enhance team capabilities.
• This is a hand-on BA / PM role requiring leadership and project management skills.
• Show accountability for topics in FX chain by troubleshooting and cooperating with relevant teams and providing solutions
• Develop stronger production monitoring methodology and automate process for continuous improvement
• Manage prioritization of issues, and work closely with various teams like infrastructure, application development team to analysis and resolve root causes
• Conduct clear incident communication, timely follow up on post mortem, and challenge for target solution
• Responsibility can be adjusted depending on candidate profile

PROFILE

ACADEMIC BACKGROUND AND CERTIFICATIONS, EXPERIENCE

KEY SKILLS

Tell employers what skills you have

Front Office

Remediation

Derivatives

Autonomy

Investment Banking

Technology Solutions

Problem Management

Application Support

Teamoriented

ITIL

Fixed Income

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