Key Account Executive (Retail)

Roles & Responsibilities

Job Responsibilities :

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• To develop revenue growth in existing clients through an intimate understanding of the client’s business and the company’s product offerings
• To perform basic sales data analysis for domestic key accounts.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and follow up payments from customers.
• Maintain a customer complaints / issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new / upgraded products.
• Work with internal and external stakeholders to ensure timely delivery of products.
• Builds strong customer relationship with buyers and retailers.
• To monitor closely on the monthly [sell in and sell out] sales and with the planned activities
• Maximize product availability & distribution and minimizing OOS in trade.
• Any other ad-hoc duties assigned

Job Requirements :

Tell employers what skills you have

Negotiation

CRM

Account Management

Customer Relationship

Verbal Communication

Relationship Management

Selling

Sales Process

Strategy

B2B

Networking

Time Management

Presentation Skills

Customer Satisfaction

Decision Making