Management Associate

PRISM+ is Singapore's leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand's mission is to make premium technologies accessible to the masses-disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

If you are a high-achieving graduate seeking a career that blends strategic thinking, data analytics, and real-world execution, PRISM+ is offering a Management Associate position designed to develop the next generation of operations leaders.

You'll work directly with the Chief Operating Officer and rotate across key departments (operations, customer service, HR, marketing, etc) to gain deep exposure to how an e-commerce business runs end-to-end. Your mission : identify inefficiencies, build scalable systems, and optimize performance across the entire value chain.

Responsibilities :

• Collaborate with the COO on high-impact, cross-functional initiatives that drive operational efficiency and business scalability.
• Analyze large datasets to uncover bottlenecks, performance gaps, and improvement opportunities across logistics, warehousing, delivery, and customer support.
• Build dashboards and reporting tools to monitor real-time metrics and support data-informed decision making.
• Design and execute operational improvement projects, including cost reduction, process automation, and quality enhancement initiatives.
• Coordinate with tech, product, and customer-facing teams to align operations with business goals.
• Take ownership of key projects that streamline SOPs, reduce turnaround times, and improve customer satisfaction.
• Rotate across departments to develop a comprehensive understanding of the company's operations and identify synergy opportunities.

Overall, this position requires a strategic mindset, strong analytical skills, and the ability to collaborate effectively with various stakeholders. You will play a crucial role in shaping marketing strategies, driving insights-driven decision-making, and exploring innovative marketing channels to achieve business objectives.

Requirements :