To be trusted with work with the Ipsos brand for the good of the business
To lead project teams in the design, set-up and management of leading-edge research and,
To carry out account management activities - managing existing client relationships, including seeking repeat business, and actively seeking major and new client opportunities and management.
- Responsible for the actions and activities of the team (with business area Director)
- Recruitment of junior staff
- Profit and loss+ responsibility for projects that one is managing and business area
- New business generation and existing client development plans (with business area Director)
- Problem resolution and ownership of results
- Directorscomplex projects and higher-value work, displaying well-developed research skills, knowledge and thought
- Generate meaningful insights from research data to add real value to the client
- Use advanced research techniques and apply them appropriately
- Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream)
- Be an ambassador and guardian of the brand for Ipsos, displaying the appropriate knowledge and behaviors
- Significantly contribute to the strategic direction of the business area, implement agreed plans and actively support the Division and Company
- Make significant contribution to our work area(s) in terms of business generation / profit
- Challenge and mentor junior staff in research skills and their career development
- Recruit key skills and ensure operational efficiency of Department is maintained at all times.
- Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities
- Deliver required team financial performance (with business area Director)
- Keep abreast of current trends within market research and competitors, in order todevelop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
- Keenness to learn and proactive self-development and development of others.
- Maximize opportunities for client contact and take a lead role; measure to be set through review process (relationship building and seeking repeat and new business wins, ideally including a min of two targeted account face-to-face meetings / year)
Manage the team to :
Handle a number ofdifferent projects at once, ensuring time, budget and profitability requirements are metProduce outputs and research that are of high quality and consistent with agreed outputsProduce proposals that meet and where possible exceed the brief requirementsEnsure all questionnaire facilitate strong data collection capabilityProvide accurate analysis and interpretation of dataLiaise professional and effectively with the Operation departments to ensure we deliver what we say we will.COMPETENCIES
Self-ManagementCommunicationCollaborationClient FocusKnowledge & ExpertiseFlexibilityBACKGROUND
Experience :
At least eight years of strong Market Research Experience and good application of knowledgeSolid experience in questionnaire design, table specifications and project managementUnderstand and use statistical analysisSelling of research projects and capabilitiesIdeally, experienced in relevant category or sectorsSkills / Knowledge :
Good communication skills, written and oralSound problem-solving skillsAble to work under pressure and meet aggressive deadlinesExceptional time management skillsGood data preparation skillsGood client service skillsAble to build strong links with the rest of the businessProactive / Self-motivatedAble to work effectively in a team and independentlyQualifications :
Degree in related studies