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Service Advisor - FLINTEX CONSULTING PTE. LTD.

FLINTEX CONSULTING PTE. LTD.D02 Anson, Tanjong Pagar, SG

12 days ago

Job description

Roles & Responsibilities

Responsibilities : Customer Service

Listen to and document customer concerns and issues with their vehicle.
Provide clear and concise explanations of recommended services and repairs.
Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and repairs.

Keep customers informed of the status of their vehicle throughout the service process.

Review the service and repairs completed with the customer, ensuring satisfaction.

Administration

Prepare and present accurate cost estimates for labor, parts, and additional services.

Process service orders, invoices, and payments.

Maintain detailed records of services performed and parts used.

Qualifications :

Experience in a Dealership setting will be an advantage

Attention to detail and a commitment to delivering high level of customer service

Knowledge of automotive repair and maintenance

Strong organizational and multitasking abilities

Possess class 3 driving license would be a plus but not compulsory

Working hours : 5.5 days

Mon to Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

Tell employers what skills you have

Interpersonal Skills

Administration

Automotive Repair

Estimates

Vehicles

Good Communication Skills

Attention to Detail

Driving License

Class 3 Driving License

Warranty

Automotive Industry

Customer Satisfaction

Vehicle Maintenance

Customer Service

Automotive Engineering

Mechanical Engineering

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Consulting Pte Ltd • D02 Anson, Tanjong Pagar, SG

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