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Service Operation Executive (S3800-S4600)
STRATEGY SOLUTIONS SERVICESSingapore, SG.01, Singapore16 days ago
Job descriptionMin Diploma or Degree in Engineering, IT, Operations Management, or related field Minimum 2 years of experience in technical support, project coordination, service operations, or logistics coordination Exposure to a technology-driven or service delivery environment preferred Ability to track multiple projects and ensure timelines are met Skilled in executing and refining standard operating processes Basic understanding of IT or technical service workflows Focused on responsiveness, service recovery, and satisfaction Strong ability to maintain accurate records and reports Able to coordinate and facilitate between technical and non-technical teams Proactive in identifying issues and driving resolution Strong focus on precision, planning, and people coordination. Date of Availability Detailed Job Scope Reason for Leaving for All Employments Salary Expectation
Roles & Responsibilities
Responsibilities :
- Coordinating engineer dispatch, project schedules, and service delivery activities
- Manage incoming service requests and monitor progress against SLAs
- Maintain documentation, service records, and internal reports with high accuracy
- Track inventory, equipment, and logistics for project readiness
- Facilitate communication across technical, customer success, and sales teams
- Recommend and implement workflow improvements for better efficiency and compliance
- Work closely with engineers, project leads, and customer stakeholders to ensure on-time delivery and operational excellence.
Requirements :
Kindly email your Resume in MS Words Format to Mr Lex Ong Shee Hean (R ) :
(NOTE : The following information should be Included in the Resume. Thank you)
Shortlisted candidates will be notified for an interview.
MOM License : 09C3018
Tell employers what skills you have
Sales
Operational Excellence
Strong Attention To Detail
Inventory
Operations Management
Service Recovery
Customer Success
Technical Services
IT Operations
Compliance
IT Technical Services
Project Coordination
Team Player
Technical Services Management
Service Delivery
Technical Support
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Operation Executive • Singapore, SG.01, Singapore