Assistant Manager / Manager - Membership

Assistant Manager / Manager -

Membership

THIS IS A 2-YEAR

RENEWABLE / CONVERTIBLE CONTRACT ROLE

The

Assistant Manager / Manager, Membership is responsible for overseeing

Defence Collective Singapore's (DCS) membership management. As a

key member in the Membership team, this role is crucial in

fostering community engagement and advocacy through membership.

Defence Collective Singapore (DCS) is the

parent company of Singapore Discovery Centre, Singapore Navy

Museum, Singapore Air Force Museum, and upcoming brands to be

subsumed under the DCS umbrella in near

future.

Job

Responsibilities :

• Develop and implement

innovative membership strategies to attract, engage and grow DCS

members, with the end goal of cultivating

advocacy.

stakeholders and external partners to create desirable value

propositions of the membership. That includes member benefits, user

experience at various touchpoints and loyalty programme.

membership programmes, including acquisition, retention, renewals,

benefits, member app, as well as database management and analysis.

members through personalised communication and a calendar of

creative events, to foster a positive, engaging, and impactful

member experience.

assigned from time to time.

Job

Requirements :

Management, Business, Marketing or a related

field.

experience, with a focus on membership and loyalty

programme.

and project management skills.

written and verbal communication skills.

attention to details; with a flair for

aesthetics.

acumen, result-oriented and with a passion for impactful member

engagement.

fun-loving!