AI Project Specialist (Internship)

Roles & Responsibilities

We are seeking a motivated and detail-oriented AI Project (Chatbot) Intern to join our growing team. In this role, you will assist in training and optimizing chatbots, designing conversation workflows, and supporting project implementation. You will have the opportunity to learn how to analyze chatbot performance, gather feedback, and contribute to continuous improvement efforts.

As an intern, you will collaborate with cross-functional teams including Product, Customer Success, and Design to help deliver engaging and effective conversational experiences. This is an excellent opportunity to gain hands-on experience in conversational AI, automation, and project execution within a fast-paced environment.

Key Responsibilities

• Train chatbot models with relevant data to improve accuracy and coverage.
• Continuously refine chatbot responses and intents based on real user interactions and feedback.
• Build and maintain conversational workflows, logic trees, and dialogue flows.
• Develop demos and templates for internal use and client presentations.
• Support project implementation activities, ensuring chatbot solutions are delivered on time and aligned with requirements.
• Provide Level 1 / 2 support for chatbot-related issues, escalating when needed.
• Create clear and concise User Guides and Tutorials for clients and internal teams.
• Monitor chatbot performance using dashboards and reports.
• Analyze conversation logs to identify trends, gaps, and optimization opportunities.
• Consolidate user and customer feedback and provide structured input to the Product team for enhancements.

Requirements

Bonus Skills (Nice to Have)

Tell employers what skills you have

Chatbot

Account Management

Website Development

Troubleshooting

User Experience

UI

Administration

Information Technology

Project Management

System Administration

Testing Process

UX

Technical Support