Operations Manager

Roles & Responsibilities

Job Overview

We are looking for a dynamic and experienced healthcare operations leader to oversee and drive the day-to-day management, strategic initiatives, and service excellence of our medical facility. This role is ideal for someone who thrives in a fast-paced, multi-disciplinary environment and is passionate about operational excellence, patient care, and team leadership. You will be responsible for ensuring smooth clinic operations across departments, spearheading process improvements, ensuring compliance with healthcare regulations, and enhancing the overall patient experience. If you are a hands-on leader with a strong background in private healthcare and a proven track record of managing teams and driving operational performance, we invite you to join our team.

Key Responsibilities

Operational Management

• Oversee daily operations across all departments, including front desk, nursing, specialist clinics, diagnostics, and support services.
• Ensure optimal staffing, scheduling, and resource allocation to maintain high service standards.
• Monitor patient flow, clinic turnaround times, and capacity utilization.
• Troubleshoot and resolve operational bottlenecks and service issues swiftly.

Strategic Planning & Execution

Quality & Compliance

Team Leadership & Development

Customer Experience

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Requirements

Tell employers what skills you have

Licensing

Strategic Planning

Leadership

Operational Excellence

Customer Experience

Interpersonal Skills

Healthcare

Automation Tools

Service Recovery

Administration

Healthcare Management

Compliance

Team Leadership

Attention to Detail

Scheduling

Service Excellence