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Product & Technical Support Specialist (medical / healthcare) - Islandwide, SG

Product & Technical Support Specialist (medical / healthcare) - Islandwide, SG

TRUST RECRUIT PTE. LTD.Islandwide, SG
1 day ago
Job description

Roles & Responsibilities

Key Responsibilities :

Product Support :

  • Manage the Critical Care product portfolio , serving as the primary point of contact for all product and application-related matters.
  • Provide technical support and consultation to customers, clinicians, doctors, and internal sales teams on product selection, configuration, and application.
  • Handle all product inquiries and deliver timely, accurate responses.
  • Plan and deliver product training and updates for customers within assigned accounts or territories.
  • Conduct product demonstrations , highlighting key features, functions, and benefits.
  • Support the Sales Manager by reviewing tender specifications and contributing to solution proposals aligned with project requirements.

Post-Sales & Technical Service :

  • Deliver end-user training on product usage and applications, including preparation of training materials and scheduling.
  • Assist with product installation and commissioning , ensuring configuration and settings meet customer specifications.
  • Coordinate with internal teams (IT, Engineering, Logistics, Commercial) to ensure smooth project execution and delivery.
  • Provide ongoing technical and service support , including preventive maintenance, warranty, and post-warranty services.
  • Offer technical training for customers to support long-term product performance.
  • Participate in project trials, post-sales support, and warranty standby duties as required.
  • Perform additional duties as assigned in support of overall company goals.
  • Requirements :

  • Min Bachelor’s degree in Science, Engineering, or related field preferred.
  • Min 2 years of experience in the medical device industry.
  • Strong communication and presentation skills.
  • Resilient, adaptable, and able to perform under pressure.
  • Excellent team player with strong interpersonal skills.
  • Self-motivated and able to work independently.
  • Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

    We regret only shortlisted candidates will be notified.

    Important Note : Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

    Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

    Trust Recruit Pte Ltd

    EA License No : 19C9950

    EA Personnel : John Angeline

    EA Personnel Reg No : R1544851

    Tell employers what skills you have

    Preventive Maintenance

    Troubleshooting

    Critical Care

    Interpersonal Skills

    Technical Training

    Presentation Skills

    Team Player

    Scheduling

    Commissioning

    Technical Support

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    Technical Support Specialist • Islandwide, SG

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