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Customer Service Executive - Contract (Freight Forwarding / Import Export / East) - EA RECRUITMENT PTE. LTD.

EA RECRUITMENT PTE. LTD.Islandwide, SG

14 days ago

Job description

Roles & Responsibilities

Customer Service Executive (Freight Forwarding / Import Export / East)
Well Established Company
Up to $3700 + AWS + VB
Excellent Welfare and Benefits + Career progression
Working location : Tampines
Normal Working Hours

Job Responsibilities :

Handle customer enquiries and manage shipment bookings.

Arrange and monitor space bookings to ensure smooth operations.

Coordinate closely with the Import / Export Department for seamless job execution.

Prepare and distribute pre-alerts to relevant stations before shipment arrivals and departures.

Check daily shipment arrival and uplift details, keeping customers updated with accurate information .

Ensure all special customer requests and handling requirements are met.

Communicate effectively with all parties using strong diplomacy and negotiation skills.

Maintain proper filing systems and ensure accurate documentation.

Build and foster strong working relationships with both internal teams and external customers.

Requirements :

GCE ‘O’ levels

1 – 3 years relevant experience in freight forwarding

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

Work experiences and job responsibilities

Current and Expected salary

Reason for leaving

Date of availability

Education background

We regret that only shortlisted candidates will be contacted.

LIM SWEE KIM JOLENE (R25129451)

EA Recruitment Pte Ltd

EA License No : 21C0492

Tell employers what skills you have

Direct Customer Service

Customer Service Operations

Inbound Logistics

Customer Service Desk

Administrating bookings

Ocean Freight

Freight Forwarding

Inbound Freight

Air Freight

Freight

Handling bookings

Sea Freight

Import Logistics

logistics operations

Customer Service

Import and Export Documentation Administration

Knowledge of import and export documentation

Export & Logistics

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Customer Service Executive • Islandwide, SG