Front Desk Officer

Roles & Responsibilities

Job Description :

We are looking for a polite, energetic, and customer-oriented Front Desk Officer to welcome and guide guests at our company. This role is non-administrative and does not require computer skills . Your main responsibility is to maintain a warm and professional presence at the front desk or entrance area, ensuring that all visitors feel well-received, assisted, and properly directed.

Job Responsibilities :

• Greet and welcome guests with a friendly attitude
• Provide simple directions or guide guests to assigned areas / seats
• Answer basic guest queries politely and confidently
• Maintain orderly guest flow and assist with crowd control when needed
• Ensure the reception / entry area is clean, tidy, and presentable
• Standby to assist guests with special needs or elderly visitors
• Report any issues or emergencies to supervisors immediately
• Assist in managing and organizing inventory of itinerary

Job Requirements :

Tell employers what skills you have

Product Knowledge

Inventory

VIP

customer friendly approach

Good Communication Skills

customer friendly

Communication Skills

Team Player

Customer Service

Able To Work Independently

Hospitality