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IT Administrator [ East Singapore | Up to $3,300 | Construction Industry ]

IT Administrator [ East Singapore | Up to $3,300 | Construction Industry ]

THE SUPREME HR ADVISORY PTE. LTD.Islandwide, SG
2 days ago
Job description

Roles & Responsibilities

  • Role : Inhouse IT Administrator
  • Industry : Civil Construction Industry
  • HQ at Changi Business Park [ Expo MRT ]
  • Mon to Fri, from 8.30am to 5.15pm
  • Salary is $2,800 - $3,300 + Variable Bonus [ No AWS ]

Qualifications and experience

  • Nitec or Diploma in Information Technology, Digital Technology, Computer Science
  • Requires 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator
  • Key Performance Indicators (KPIs) For This Role as below

  • Average resolution time for IT tickets.
  • Accuracy of IT assets and inventory records.
  • On-time completion of PR / PO processes and project setups.
  • User satisfaction ratings for IT support.
  • Job Role

  • The Information Technology Administrator is responsible for managing and maintaining the organisation’s IT infrastructure and systems, ensuring optimal performance and security.
  • This role is critical in supporting the overall operational efficiency of the organisation by implementing technological solutions, troubleshooting issues, and providing technical support to staff across various departments.
  • Key Responsibilities

  • Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
  • Prepare and configure laptops, desktops, and peripherals for users and the project site.
  • Create and process purchase requests in accordance with IMS forms standards for IT-related needs and track deliveries.
  • Monitor IT ticketing daily, ensuring tickets are resolved within SLA and escalating complex issues as necessary.
  • Maintain updated documentation for network diagrams, IT assets, and user setups for audit readiness.
  • Key skills required

  • Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi-Fi ).
  • Experience with Mobile Device Management (Intune).
  • Proficiency in Windows OS, O365 setup, and AD user creation.
  • Familiarity with the IMS forms cycle and vendor coordination.
  • Hands-on experience with ticketing systems.
  • #SCR-carson-cheong

    ⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

    ⭕ The Supreme HR Advisory ⭕ 14C7279

    Tell employers what skills you have

    Mac

    Troubleshooting

    Technical Assistance

    Hardware

    Network Administration

    Mobile Device Management

    Laptops

    Active Directory

    Information Technology

    Ticketing Systems

    Windows Server

    IP

    Service Desk

    Networking

    Windows

    WAN

    Network Security

    Databases

    IT Asset Management

    Technical Support

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