Roles & Responsibilities
- Role : Inhouse IT Administrator
- Industry : Civil Construction Industry
- HQ at Changi Business Park [ Expo MRT ]
- Mon to Fri, from 8.30am to 5.15pm
- Salary is $2,800 - $3,300 + Variable Bonus [ No AWS ]
Qualifications and experience
Nitec or Diploma in Information Technology, Digital Technology, Computer ScienceRequires 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT AdministratorKey Performance Indicators (KPIs) For This Role as below
Average resolution time for IT tickets.Accuracy of IT assets and inventory records.On-time completion of PR / PO processes and project setups.User satisfaction ratings for IT support.Job Role
The Information Technology Administrator is responsible for managing and maintaining the organisation’s IT infrastructure and systems, ensuring optimal performance and security.This role is critical in supporting the overall operational efficiency of the organisation by implementing technological solutions, troubleshooting issues, and providing technical support to staff across various departments.Key Responsibilities
Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.Prepare and configure laptops, desktops, and peripherals for users and the project site.Create and process purchase requests in accordance with IMS forms standards for IT-related needs and track deliveries.Monitor IT ticketing daily, ensuring tickets are resolved within SLA and escalating complex issues as necessary.Maintain updated documentation for network diagrams, IT assets, and user setups for audit readiness.Key skills required
Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi-Fi ).Experience with Mobile Device Management (Intune).Proficiency in Windows OS, O365 setup, and AD user creation.Familiarity with the IMS forms cycle and vendor coordination.Hands-on experience with ticketing systems.#SCR-carson-cheong
⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279
Tell employers what skills you have
Mac
Troubleshooting
Technical Assistance
Hardware
Network Administration
Mobile Device Management
Laptops
Active Directory
Information Technology
Ticketing Systems
Windows Server
IP
Service Desk
Networking
Windows
WAN
Network Security
Databases
IT Asset Management
Technical Support