12 Months Claims Analyst #EEF

Roles & Responsibilities

• Responsible for daily health claims assessment day & operational duties within the team, ensuring valid claims are assessed according to Policy’s terms & benefits and within the claim authority limit.
• To provide accurate and timely assessment of health claims within required service standards.
• Ensure claims are settled within the agreed turnaround time.
• Ensure that pending claims are followed up and managed on a timely basis.
• Ensure that complaints are managed effectively and on a timely basis.
• Provide or support training on claims.
• Provide support, face-to-face meeting and resolve customers and intermediaries’ complaints.
• Provide claims statistics and reporting.
• Comply with regulatory and risk management controls, corporate policies, procedure and claims guidelines.
• Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Email Address : elsa@recruitexpress.com.sg

WhatsApp : 82653532

Telegram : @Elsa_Fontanne

Recruit Express Pte Ltd / EA Licence No : 99C4599

We regret only shortlisted candidates will be contacted

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