Job Duties
- Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
- Provide Solution Consulting to Customers and give intelligent response.
- Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
- Manage client escalations and conflict resolution.
- Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Taking ownership of client needs / requests and facilitates their completion.
- Participation in key client meetings including status update meetings and presentation of project deliverables
- Delivers engaging, informative, well-organized presentations
Maintaining profitability of engagements in partnership with project management
Qualifications & Skills
Minimum Degree in Information Technology, Computer Science, or in digital media , Communications or related degreeAt least 1 year of experience in handling managing digital accounts and integrated digital projects.Able to handle multiple tasks / projects simultaneouslyCustomer-oriented person with excellent communication skills, written and verbalExcellent at relationship building and interpersonal skills.Ability to maintain poise, confidence and professional disposition under high-pressure situationsCandidates with no experience are welcomedFluent in English and MandarinNote : Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.