Assistant Manager, Limousine Services - D04 Harbourfront,Telok Blangah, Sentosa Island, SG

Roles & Responsibilities

Primary Responsibilities :

• Oversee limousine operations and manage a team of coordinators and drivers
• Ensure smooth daily operations while adhering to department procedures and company policies
• Exhibit leadership, teamwork, time management, customer orientation, and proficiency in limousine services
• Supervise and lead the team in Limousine Command Center
• Coordinate with front desk / butler services, business development hosts, and drivers
• Manage limousine-related information and address transport arrangements, waiting times, and pick-up / drop-off locations
• Conduct regular checks on grooming and service standards for both in-house and outsourced team members
• Monitor team interactions to ensure effective communication with stakeholders
• Maintain vehicle cleanliness and ensure all amenities are in place
• Review and plan daily bookings and manage resources, including outsourcing vehicles as needed
• Forecast vehicle requirements for upcoming events and plan deployment with the Limousine Command Center team
• Ensure timely dispatch of all limousine bookings
• Plan and manage team rosters according to operational needs
• Resolve booking, dispatch, or guest-related issues promptly and update relevant departments
• Address operational issues proactively and escalate to the Operations Manager when necessary
• Develop effective communication with stakeholders to understand departmental workflows
• Assign duties, conduct training and assessments, update checklists, and handle shift handovers
• Attend training sessions and department meetings as scheduled
• Perform additional duties as assigned by the immediate supervisor

Requirements :

Tell employers what skills you have

Coaching

Leadership

Job Scheduling

Outsourcing

Middle Management

Vehicles

Time Management

Business Development

Hotel Management

Customer Orientation

Able To Work Independently