Front Office Manager

An exciting opportunity has arrived at The Garcha Group,

Singapore's luxury boutique hotel group with four hotels in

Singapore, all of which are franchised under Marriott

International-the world's largest and most prestigious hotel

company.

Marriott

Hotels :

• Duxton Reserve

Singapore, Autograph Collection

Reserve Singapore, Autograph Collection

Vagabond Club, a Tribute Portfolio Hotel

Serangoon Club, a Tribute Portfolio

Hotel

Restaurants &

Bars :

(Duxton Reserve)

Isabel Bar, Officers' Mess Polo Bar (Maxwell

Reserve)

Sharab aur Kebab (The Vagabond Club)

(The Serangoon House)

Garcha Group

Benefits :

Marriott hotel, you, your parents or parents-in-law, children,

spouse / domestic partner, and siblings are eligible for discounts on

F&B and room rates in 8,700+ hotels

worldwide

you have access to the "Global Learning + Development" tool which

creates for you personalised learning experiences designed to help

you thrive in your Marriott career journey

Comprehensive health insurance plan with Raffles Insurance with the

option to upgrade at subsidised corporate

rates

meals and beverage (incl. alcoholic) in any of the four Garcha

Group hotels in Singapore

beverage at Garcha Group restaurants and bars and all Marriott

hotels

Job Description &

Responsibilities :

Processing guest check-ins and room assignments following

hotel's rate structures, discounts, sell / upsell strategies and

accommodate to special requests whenever possible

To provide assistance when required for luggage's, safety

box, additional guest room keys, transportation etc.

Collect payment in compliance with cash handling, credit

card processing and accounting policies and procedures

Answer enquiries about hotel services, in house events,

directions, attractions etc

Pre-register,

block reservations and as appropriate, take same day and future

reservations as well as to follow P&P for room

cancellations

Perform night audits during

midnight shift and prepare necessary reports

Handle any loyalty membership "Bonvoy" related enquiries,

including adequate management of "Preferred", "Gold" and "Platinum"

members

To always be on time and at work when

scheduled, in proper grooming and uniform

To

always remain professional with positive attitude and actions when

communicating with guest and associates

Managing the Front Office Team with Front Office Manager

inclusive of rostering / appraisals / discplinary action.

Any other duties / task as requested by

management

Other

Requirements

Candidate

must possess at least Professional Certificate / NITEC in any

field

Required language(s) : English,

preferable one other spoken language

At least

2 year(s) of working experience in a related field

Required skills(s) : Opera, Marriott, Hotel, Diligent,

trustworthy, articulate

Preferably Junior

Executive specialized in Hotel Management / Tourism Services or

equivalent