6 Months Customer Service Officer #EEF

Roles & Responsibilities

• Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients / advisors with the aim of achieving first call resolution
• To make following up calls / emails to customers / advisors on account opening applications / Transfer requests / 3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Email Address : elsa@recruitexpress.com.sg

WhatsApp : 82653532

Telegram : @Elsa_Fontanne

Recruit Express Pte Ltd / EA Licence No : 99C4599

We regret only shortlisted candidates will be contacted

Tell employers what skills you have

customer Segmentation

Microsoft Office

Microsoft Excel

Interpersonal Skills

Inventory

Customer Success

Administration

Data Entry

Good Communication Skills

Freight

Communication Skills

Team Player

Microsoft Word

Customer Service

Shipping

customer service support

Customer Service Experience