Customer Service Officer (Outlet)

Roles & Responsibilities

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities :

• Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.
• Collect new or outstanding billing and payment from the Client.
• Print and hand over service invoices accurately.
• Call Clients, to book, remind and follow up on appointments.
• Answer all incoming calls promptly, and record call details accurately.
• Any other ad hoc duties assigned by the supervisor or Management.

Requirements :

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Interpersonal Skills

Inventory

Administration

Data Entry

Good Communication Skills

Freight

Communication Skills

Administrative Support

Customer Satisfaction

Team Player

Microsoft Word

Customer Service

Shipping

Customer Service Experience