Roles & Responsibilities
Customer Service Admin
Work Hour : Mon- Fri 9AM - 6PM , Sat : 9AM - 1PM
Starting Salary : $2600 +Comission= $2800
Location : Paya Lebar
Job Scope
- Serve as the first point of contact for customers greeting walk in customers, answering phone calls, and responding to emails professionally and promptly.
- Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
- Maintain up to date knowledge of all products and services to provide accurate information to customers.
- Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
- Create invoices and prepare transfer orders accurately and timely.
- Maintain a clean, organized, and welcoming front desk / reception area.
- Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.
- Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
- Maintain a positive and professional attitude to enhance the overall customer experience.
Requirement
Any admin / customer service experience can apply
WhatsApp : https : / / wa.me / 6591044149 (Shermaine)
Siah Sze Ming Reg No : R24125414
The Supreme HR Advisory Pte Ltd EA No : 14C7279
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Analytical Skills
Customer Experience
Housekeeping
Inventory
Data Entry
Inventory Management
Customer Returns
Spreadsheets
Team Player
Customer Service
Electronics
Customer Service Experience