OPERATIONS EXECUTIVE - Islandwide, SG

Roles & Responsibilities

Job Description

• Recruit and deploy workers / supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

Tell employers what skills you have

Negotiation

Coaching

Outlook

Microsoft Office

Microsoft Excel

Interpersonal Skills

Inventory

Pressure

Time Management

Excel

Team Player

Customer Service

Shipping

Customer Relations

Able To Work Independently