Lifestyle Store Supervisor

Roles & Responsibilities

Store Supervisor

Location : Central Singapore

Reports to : Store Manager

Leads : Sip Ambassadors

About Us

Unbottled is a lifestyle retail brand built around good vibes, great design, and better hydration.

We’re home to lifestyle products that make everyday routines fun, functional, and beautiful.

Our stores are lively, community-driven spaces — we don’t do hard-selling or corporate stiffness. We do teamwork, creativity, and great customer experiences.

About the Role

As a Store Supervisor , you’re the heartbeat of the store floor.

You make sure the team runs smoothly, the vibe stays high, and customers have a genuinely positive experience every time they visit.

You lead by example — selling with enthusiasm, solving problems fast, and supporting your team like a pro.

What You’ll Do

• Lead and motivate Sip Ambassadors during daily operations.
• Handle customer escalations, refunds, and exchanges with confidence and empathy.
• Oversee stock take, replenishment, and store presentation to maintain perfect standards.
• Execute store promotions and communicate updates clearly to the team.
• Identify improvement areas in customer flow, merchandising, and operations.
• Take initiative as IC (in-charge) when the manager is off-duty — ensure smooth opening and closing.

How Success Is Measured

🧍‍♀️ Who You Are

Why You’ll Love Us

If you bring energy, teamwork, and a love for great customer experiences — you’ll fit right in.

Tell employers what skills you have

Store Operations

Lifestyle

Leadership

Microsoft Excel

Customer Experience

Housekeeping

Inventory

Store Management

Selling

Merchandising

Inventory Management

Pressure

Selling Skills

Customer Service

IC