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Junior Production Support engineer_Contract - D12 Balestier, Serangoon, Toa Payoh, SG

Junior Production Support engineer_Contract - D12 Balestier, Serangoon, Toa Payoh, SG

NTT SINGAPORE PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG
10 days ago
Job description

Roles & Responsibilities

Key Responsibilities :

  • Monitor and maintain production environments, ensuring system uptime and performance
  • Respond to incidents, alerts, and user-reported issues in a timely manner
  • Perform root cause analysis and provide long-term solutions
  • Execute and maintain scripts for job automation and system tasks
  • Perform data analysis using SQL queries to troubleshoot application / database issues
  • Collaborate with development and infrastructure teams to escalate and resolve critical issues
  • Document troubleshooting steps, solutions, and standard operating procedures
  • Participate in shift-based work schedules (if required), including weekends and holidays

Required Skills :

  • Basic to intermediate knowledge of Linux / Unix command line
  • Good understanding of SQL and ability to write basic queries
  • Strong problem-solving and analytical skills
  • Willingness to learn and grow in a fast-paced environment
  • Good communication skills (both verbal and written)
  • Ability to work independently and as part of a team
  • Fresher with intern exp are welcome to apply for this role .
  • Tell employers what skills you have

    Troubleshooting

    Oracle

    Data Analysis

    Analytical Skills

    Ability To Work Independently

    Customer Support

    Root Cause Analysis

    Scripting

    Unix

    SQL

    Good Communication Skills

    ITIL

    Java

    Linux

    Technical Support

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    Junior D12 Balestier • D12 Balestier, Serangoon, Toa Payoh, SG