Customer Service Call Center Agent ($2800 / month) #NKA - RECRUIT EXPRESS PTE LTD

Roles & Responsibilities

Location : Greenwich (Pickup available at Kovan, Serangoon and Woodlands)

Duration : 1 year contract

Working Hours :

Any 5 days work week, rotating shift including weekends (Sat / Sun) and public holidays

Rotating Shift Timings :

8am to 5 : 30pm

8 : 30am to 6pm

2 : 30pm to 12am (Transport claims provided)

11 : 30pm - 9am (Estimated about 10 per year)

Salary : $2600 / month

Responsibilities :

• Handle inbound and outbound calls, addressing inquiries, resolving complaints, and providing information about products or services in a clear and professional manner
• Document call details, update information, and maintain accurate records of interactions, while ensuring adherence to company policies and procedures.

Jessie Hoe Huey Miin

R1103861

99C4599

Tell employers what skills you have

CRM

Customer Service Oriented

Dispute

Interpersonal Skills

Customer Relationships

Good Communication Skills

Service Desk

Customer Satisfaction

Customer Service

Case Management

Customer Orientation

Call Center