D22 Jurong, Jurong Island, Tuas, SG - Sales Manager

Roles & Responsibilities

• Continuing focus on strengthening customer service process to improve customer satifaction.
• Developing keys staffs throught traiming / coaching / mentoring to enhance their performance with their competencies.
• Conducting monthly meetings with the keys personnel to share and feedback from key results for corrective and continually to seek for process improvement.
• Ensure that customer satisfaction index are met to set benchmark.
• Provide support to aftersales Senior Manager on every kind of customer enquireis or complaints.
• Conduct periodical review of the performance of individual staffs (especially key staff) to ensure that the work attitude and work performance in line to the company objectives.
• To take up a proactive sales roles in business developments projects.
• Resposible in conducting sales presentation customers on company's products and solutions.
• Analse the business market, aligning with the business developments and sales goals of the company.
• Creating strategy plans, preparation and performance of sales.
• Analyse data and propose key solutions to the Managements.
• Gather, compile, analyse and utilize market intelligence to support and facilitate business decision.
• Perform and maintain networking with potential and existing business clients.
• Effectively track and report sales progress to the Management.
• Providing guice to other team members in their work.

Tell employers what skills you have

Negotiation

Sales

Aftersales

Process Improvement

Channel

Selling

Marketing

Sales Process

Strategy

Networking

Market Intelligence

Presentation Skills

Customer Satisfaction

Customer Service

Business Development

Pricing