Outpatient Services Associate

Roles & Responsibilities

Responsibilities :

1. Manage service counters for patient registration, appointment scheduling and payment

• Register patients for outpatient visits and services efficiently
• Provide financial counselling to clients, explain charges and assist with various government subsidy schemes available
• Perform billing processes and manage cash float, including payment collection for the services rendered, and be accountable for payment collected
• Manage appointment scheduling and coordinate for multiple appointments accurately

2. Manage hospital general and outpatient services appointment lines

3. Undertake general administrative duties and frontline initiatives

Requirements :

Tell employers what skills you have

Front Office

Excellent Communication Skills

Arranging

Healthcare

Cashiering

Communication Skills

Administrative Support

Telephone Skills

Team Player

Customer Service

Appointment Scheduling

Hospitality

Customer Service Experience