Roles & Responsibilities
- Assist Store Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations
- Ensure all staff are meeting the Company grooming standards and monitor the standard of procedure adhered on a daily basis
- Prepare the Roster on a weekly basis
- Ensure all service staff are communicated correctly and meeting all established standards of service consistently
- Responsible, friendly and efficient services client services to all guests and attending to customers’ needs, and inquiries
- Process guests' orders to ensure that all items are prepared and served promptly
- Direct and coordinate the activities between kitchen and service staff
- Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware
- Assists in setup and clear down of the front and back of Coffee House & Boutiques operations
- Ensure food safety regulations are followed according to SFA's policy
- Ensure waste is minimized and properly recorded
- Handling of cash, POS system, and report of take-in-cash when on duty
- Responsible for recording daily sales reports, ensuring all food and beverage items and products are accounted for
- Organize all documentation and reports on shift work on a daily basis
- Responsible for ordering stocks, inventory control, and ensuring the latest products and updated product catalogue is in the Coffee House & Boutiques
- Have the aesthetics and ability to create eye-catching merchandise displays that lead the customer through the entire Coffee House & Boutiques
Benefits :
Daily Meal AllowanceDaily Shift Allowance13 Month SalaryMonthly IncentivesBirthday IncentivesStaff DiscountPanel DoctorsExcellent BrandingTell employers what skills you have
Product Knowledge
Aesthetics
Sales
Leadership
Food Safety
Customer Experience
Interpersonal Skills
Inventory
Retail Sales
Inventory Control
Inventory Management
Good Communication Skills
Attention to Detail
Cashiering
Team Player