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Admin Officer

Flintex Consulting Pte LtdSingapore, 01, sg

30+ days ago

Job type

Job description

Job Description

Mon - Fri 8 : 30 a.m. - 5.30 p.m.

Sat 8 : 30 a.m. - 12 : 30 p.m

( Alternate Saturday )

Performs administrative duties

Supports the Aftersales Manager / Service Manager with administrative activities and paperwork
Prepare documents for approval
Monitor leave application for approval
Monitor over time submission for approval
Assists with all subcontractors PO / sublets
Conducts follow up according to subcontractors’ last activity
Ensures office supplies are sufficient and to order
Safekeep uniforms and safety boots and coordinate ordering
Knows the relevant KPIs for his or her target achievement
Ensures the smooth cooperation between all interfaces
Filing of all documents and scanning and archiving

Supports the warranty department

Makes sure that all customer data are updated

To submit warranty claims

Take part in warranty disposal

Ensures warranty documents are submitted on time and error free

General administration of all warranty matters

Customer care with call centre and reception

Liaise with call centre on customer requests

Assist with CCR-S

Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

Follow up on feedback and requests for Service Assistant and Advisors

Requirements

Admin Officer

Admin • Singapore, 01, sg