Job description6 months - 1 years experience in IT SupportInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryUse diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / softwareUse tools and methodologies to load, copy and customize operating system configurations for deploymentInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryUse diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / softwareUse tools and methodologies to load, copy and customize operating system configurations for deployment