Management Trainee

Roles & Responsibilities

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and / or improving turnover and profitability.

RESPONSIBILITIES

• Delivering fast, friendly and accurate service to all guests
• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet / exceed expectations
• Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
• Handle guests queries and feedbacks
• Lead by example and promote good teamwork to achieve set goals / targets
• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales
• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis
• Monitor and maintain the POS system to ensure cash handling procedures are adhered to
• Competently perform administrative and back-end duties to ensure smooth operations of the restaurant
• Ensure strict adherence to company policies, processes and procedures at all times
• Perform other duties as assigned by Supervisor

REQUIREMENTS

Tell employers what skills you have

Leadership

Microsoft Office

Microsoft Excel

Quality Control

Restaurants

Housekeeping

Interpersonal Skills

Inventory

Compliance

Cashiering

Team Player

Customer Service

Turnover

Able To Work Independently

Hospitality