Admin Assistant (Sales Support & Logistics) - D20 Bishan, Ang Mo Kio, SG

Roles & Responsibilities

Job Summary :

The Sales Admin & Logistics Assistant plays a critical dual role, providing essential administrative support to the Sales Team while coordinating and managing logistics operations to ensure the timely and accurate delivery of products. This position is the key liaison between sales, customers, warehouse, and shipping partners, ensuring seamless order processing from entry to delivery.

Responsibilities :

• Process sales orders accurately and efficiently, ensuring all necessary information is complete.
• Maintain and update customer, sales records, logistics activities in our system
• Prepare sales-related documents such as quotes, purchase order, invoices and sales reporting
• Coordinate with various departments (e.g., logistics, finance) to ensure timely order fulfilment and delivery.
• Collaborate with the finance department on invoicing, billing reconciliation, and tracking customer payments / credit limits.
• Coordinate and oversee the entire logistics process, including inbound and outbound shipments, warehousing, and transportation.
• Track and monitor shipments, proactively addressing any delays or issues that may arise.
• Prepare all necessary shipping and export documentation (e.g., commercial invoices, packing lists, Bill of Lading, customs forms), ensuring regulatory compliance.
• Respond to customer inquiries promptly and professionally via phone, email
• Handle general administrative tasks, including filing, photocopying, and managing correspondence.

Qualifications :

Tell employers what skills you have

Customer Service Skills

Microsoft Office

Interpersonal Skills

Invoicing

Data Entry

Supply Chain Management

Administrative Support

Team Player

Customer Service

Export & Logistics