Hotel Manager

Roles & Responsibilities

Role Overview

We are seeking an experienced Hotel Manager with a strong background in managing large-scale hotel operations within a global or recognized hotel chain. The successful candidate will be a proven leader who can uphold brand standards, drive operational excellence, and deliver an outstanding guest experience in line with international benchmarks.

Key Responsibilities

• Oversee and manage daily hotel operations, including front office, housekeeping, F&B, and guest relations.
• Ensure compliance with brand standards, corporate policies, and international hospitality regulations.
• Lead, mentor, and develop a diverse team to achieve service excellence.
• Drive operational efficiency and implement best practices across departments.
• Monitor and improve guest satisfaction scores, handling escalated feedback effectively.
• Collaborate with revenue management and sales teams to optimize occupancy and profitability.
• Develop and manage budgets, forecasts, and performance reports.
• Build strong relationships with stakeholders, including corporate headquarters, vendors, and local authorities.

Qualifications

Tell employers what skills you have

Front Office

Revenue Management

Licensing

Budgets

Leadership

Operational Excellence

Financial Management

Housekeeping

Property

Guest Relations

Hospitality Management

Compliance

Service Excellence

Hotel Management

Service Delivery

Hospitality