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Field Service Technician

Field Service Technician

RVM SYSTEMS PTE. LTD.Islandwide, SG
7 days ago
Job description

Roles & Responsibilities

Responsible for installation, service and on-site support and customer training of RVM Systems reverse vending machines [RVMs].

It is an exciting role involving traveling, facing customers and multitasking between solving technical problems and issues, and communication with and education of customers on how to use reverse vending machines.

  • Prepare and configurate RVMs ready for delivery to sites
  • Install, service and maintain RVM at sites across Singapore e.g.

o Complete first time installation

o Carry out routine planned maintenance on RVMs

o Attend equipment breakdowns, diagnose faults, identify parts required and effect the repair

  • Ensure maximum performance of RVM Systems
  • Secure high profile customer service experience in every touchpoint and provide customer / consumer satisfaction through excellent workmanship and attitude to standard
  • Educate and support customers / consumers on how to use RVM
  • Cooperate with our international Support team and R&D Norway
  • Ensure all required documentation is completed in full and in the timely manner required
  • Ensure the Company polices and guidelines are adhered to at all times
  • Comply with all Health & Safety requirements
  • Ensure our company equipment is kept secure at all times
  • Able to work at times in a high pressure environment as it is vitally necessary to get equipment back in working order

    As we offer our customer / consumer 24 / 7 service, work on weekends and evenings when needed for installation and service is required.

    Tell employers what skills you have

    Field Service

    Preventive Maintenance

    Troubleshooting

    Hardware

    Vending

    Electrical

    Driving License

    Pressure

    Microsoft Word

    Customer Service

    Electronics

    Commissioning

    Calibration

    Customer Service Experience

    Technical Support

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    Service Technician • Islandwide, SG