No longer accepting applications

Service Lead, Operations

P-SERV PTE LTDSingapore, SG.01, Singapore

16 days ago

Job description

Roles & Responsibilities

Are you passionate about providing exceptional customer service and creating memorable experiences? Join our team as a Visitor Service Officer If you thrive in a fast-paced environment and enjoy helping others, this is a great opportunity to make a lasting impact.

Working patterns : Work 2 Off 2 Days
Working hours : 7.30am - 7.30pm & 7.30pm - 7.30am
Location : Botanic Garden / Napier MRT
Performance Bonus every 6 months from start date

Job Duties

Ensuring daily smooth operations

Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)

Ensuring all daily, monthly, ad-hoc reports are submitted punctually

Handling emergency situations appropriately without compromising the functions of Operations Centre

Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises

Supervise and conduct periodic checks

Other daily operational and administrative duties as assigned

Requirements

Minimum GCE O level with 2 years of supervisory experience

Able to work including weekends & Public Holidays

Possess good understanding of service operations

Experienced in handling emergency situations

Additional Info

Uniform will be provided

Trainings provided

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No : 90C3494

EA Personnel No : R

EA Personnel Name : Ng Hui Jun

Tell employers what skills you have

staff roster

Emergency Evacuation

Customer Service Operations

shifts schedules

Team Leading

incident reports

Team Leadership

Deployment of staff

Conflict Management

Customer Service

Fire Drills

Create a job alert for this search

Service Lead • Singapore, SG.01, Singapore