Customer Service ExecutiveReeracoen Singapore Pte. Ltd. • Singapore, SG
Customer Service Executive
Reeracoen Singapore Pte. Ltd. • Singapore, SG
30+ days ago
Job descriptionMinimum qualification of GCE ‘O’ Level or higher At least 5 years of customer service experience within a manufacturing environment, ideally involving electronic components or non-finished goods Fluent in both English and Mandarin (listening, speaking, and writing) to effectively communicate with Mandarin-speaking stakeholders Strong proficiency in Microsoft Office applications (especially Excel, as processes can be manual) Hands-on experience with SAP or similar ERP systems Immediate availability or able to start within a short notice period Experience working in a Japanese company AWS : 1 month Fixed bonus : 1 month Annual Leave : 14 days, up to a maximum of 20 days (based on the Financial Year : April to March) Medical Leave : 14 days Insurance Coverage Transport Allowance Mobile Allowance
Job Description
Our client, a publicly listed company specializing in electronic components, is currently seeking a Customer Service Executive to join their team. The successful candidate will play a key role in managing delivery and shipping operations while providing critical support to the sales team.
You will be reporting to the Customer Service Manager..
【 Responsibilities 】
- Receive and process Sales Orders using the SAP system, providing acknowledgments with estimated delivery dates based on standard lead times
- Process Purchase Orders to vendors accurately and efficiently
- Coordinate with various internal and external parties to ensure timely production and shipping of goods
- Manage and monitor the order backlog, collaborating with the Sales team to address any delivery or production issues
- Prepare delivery and shipping documents, and liaise with warehouses (Singapore and Philippines), forwarders, and transporters to ensure smooth and timely deliveries to customers
Qualifications
Requirement
【 Requirements & Preferences 】
(Must)
(Advantageous)
English Level
Other Language
Additional Information
Benefit
【 What You Will Receive 】
Working Hour
8 : 30 ~ 17 : 15
Holiday
Job Function
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Customer Service Executive • Singapore, SG
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