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Management Trainee

Management Trainee

BENJAMIN BARKER AUST PTE. LTD.D13 Macpherson, Braddell, SG
8 hours ago
Job description

Roles & Responsibilities

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Requirements

  • Retail experience

Functional Skills (Hard / Technical)

  • Identification of, and follow up on customer concerns
  • Ensure that service standards and importance of service recovery are adhered to
  • Opening, operating and closing of shift procedures
  • Ability to count money accurately without error
  • Performance (Soft / Core)

  • Able to make customers feel at ease and comfortable
  • 6-star service
  • Tell employers what skills you have

    Product Knowledge

    Sales

    Microsoft Excel

    Visual Merchandising

    Customer Experience

    Housekeeping

    Interpersonal Skills

    Inventory

    Fitness

    Retail Sales

    Selling

    Multilingual

    Gold

    Cashiering

    Excess

    Customer Service

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    Management Trainee • D13 Macpherson, Braddell, SG