Roles & Responsibilities
Responsibilities
- Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
- Supervise opening and closing operations ensure standard protocols are followed
- Respond promptly to customer complaints / concerns and suggest solutions to resolve complaints
- Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
- Supervise and maintain cleanliness of the outlet
- Ensure compliance with safety and sanitation regulations
Qualifications & Requirements
Bachelor's Degree in Hospitality / Retail Management or any related fieldProven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)Strong leadership skillsExcellent communication skillsCustomer service orientedTell employers what skills you have
Excellent Communication Skills
Customer Service Oriented
Quality Control
Food Safety
Cooking
Interpersonal Skills
Food Quality
Inventory
Investigation
Sanitation
Compliance
Customer Satisfaction
Articulate
Customer Service
Hospitality