IT Support Engineer(SQL) (Night Shift) - PRIT

Roles & Responsibilities

Shift Timing : 7 : 00 PM to 7 : 00 AM (Thursday to Saturday, Alternate Wednesdays)

This role provides application-level support in a manufacturing environment, with requirement of night shift operations. The ideal candidate will have experience in IT helpdesk support, MES system troubleshooting, and basic SQL / database querying.

Key Responsibilities

• Provide full IT helpdesk and end-user support during shift hours; remote assistance may be required.
• Monitor and respond to issues via Ingrasys ticketing system related to SFC / WMS and other manufacturing systems, following SOPs.
• Extract system transaction data using basic SQL queries.
• Monitor network / server health and support production / tester networks; escalate issues as needed.
• Conduct internal IT audits and training to ensure compliance with factory IT policies.
• Coordinate onboarding / offboarding processes.
• Handle IT asset procurement, installation, configuration, license renewals, and account management.
• Maintain internal knowledge base and assist in root cause analysis for recurring issues.
• Troubleshoot system / application faults and resolve hardware / software problems.

Requirements

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

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Tell employers what skills you have

MES

Account Management

Factory

Troubleshooting

Ticketing

Root Cause Analysis

Procurement

SQL

Compliance

Application Support

Networking

System Administration

Audits

Manufacturing