SUPERVISOR - D12 Balestier, Serangoon, Toa Payoh, SG

Roles & Responsibilities

Responsible for daily store operations and team management.

Supervise and guide beauticians' workflow, ensuring service adheres to company standards and provides a quality customer experience.

Responsible for scheduling, new employee training, setting and executing sales targets, and promoting skincare products and treatments.

Handle customer feedback and complaints promptly, coordinate issues encountered during store operations, and ensure smooth and efficient overall operations.

At least 2-3 years of experience in the beauty or related industry, with team management experience preferred.

Familiarity with beauty and skincare procedures, with a solid understanding of professional procedures and products.

Customer-centric, with strong service awareness and problem-solving skills.

Ability to work shifts, evenings, weekends, and public holidays.

Tell employers what skills you have

Negotiation

Store Operations

Leadership

Ingredients

Construction

Customer Experience

Housekeeping

Inventory

Sanitation

Employee Training

Team Management

Customer Satisfaction

Customer Service

Scheduling

Timekeeping

Ability To Learn