Job descriptionLead outlet management to ensure that brand is profitable and operationally efficientMaking improvements to the running of the business and oversee multiple unitsEstablish targets, KPIs, policies and proceduresMeet sales targets, compile information and develop material for reporting to higher managementManage COGS, sales and labour cost targetsResponsible for new / seasonal product formulationWork closely with marketing unit on launch of new and / or seasonal product, and discuss ideas on promotions and marketing initiativesto proactively conduct market survey to provide competitive edge to businessTo ensure succession planning is in place all levelsHandle store openings & renovationsMotivate staff to achieve KPIsOther ad hoc duties assigned by higher management